'The mom is starting to realize she may have overreacted': Family insists on immediate help for bee sting, dorm employee embarrasses them

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    Font - A bee sting and a fire truck: when entitlement turns to embarrassment. LOC In college I worked at the front desk for a dorm. Most of the time it was a chill job. I worked nights and just had to help the occasional drunk student after they lost their keys. However, once a year we had to deal with the worst of the worst - move out. Anyone that's ever experienced move out day knows the absolute s show it is.
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    Font - During move out the supervisors scheduled double the people at the front desk, so I had to work during the day. Our front desk was in the main community space for the dorms. Out front of the space was a super small lane that led to the parking garage. Everyone that needed to get to the parking garage had to use this lane. My whole shift was going fairly well, just small complaints about moving bins and our "lack of resources" for the summer heat. So far so good - or so I thought. Up walks
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    Font - Me: "Hi, what can I help you with?" Mom (in a snippy tone): "I was stung by a bee. I need some medical assistance." Now, as a student worker, the last thing I was allowed to do was provide medical care of any kind - couldn't even hand out a bandaid. Knowing I can't help, I reply: "Oh, I'm sorry to hear that! As a desk worker, I'm not able to provide medical assistance but-"
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    Font - Daughter cuts me off impatiently: "You don't even have a first aid kit? Can't you just give us something to help?" I would've assumed they were worried about the mom's health, but at this point they sounded more upset that they weren't getting their way.
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    Font - Me: "We don't have first aid kits because I'm not allowed to administer aid. If you'd like to get help, I would recommend walking over to health services." Daughter (sounding progressively more entitled and annoyed): "You want us to walk ALL the way over to health services?"
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    Font - At this point all I wanted was for them to leave, but I couldn't say that. Me: "There's also an urgent care and hospital right off campus if you're worried about a reaction."
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    Font - Mom: "I'm not driving all the way over to a hospital I just need help now. Can you call someone for help or something?" Cue the malicious compliance. Normally I would call our non- emergency number for assistance, but this family CLEARLY wanted quality care.
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    Font - Me: "Would you like me to call 911? I can see if they'll help." Mom: "Yes! Do something!" So, I call 911. The operator asks about the emergency, and I explain it's a bee sting. Operator: "Are they allergic?" I ask the mom and she says "Well, no but it's hurting."
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    Font - Operator: "Do they have tweezers they could use to pull out the stinger?" I ask the family and to this the daughter snaps "Why would we have tweezers? Of course we don't have tweezers! What kind of question is that!"
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    Font - I relayed the message to the operator and let her know the family specifically requested medical care. She sighed, clearly annoyed by this non-emergency and let me know she sent help. At this point my line is getting incredibly long, so I ask the family to step to the side. When I tell them help is on the way the mom asks "What are they sending?"
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    Font - Me: "I don't know." Mom: "Well I hope it's not a fire truck. That would be so embarrassing for just a bee sting." A few minutes go by, and I can tell the mom is starting to realize she may have overreacted. She tries to tell her family they can just leave, but the dad and daughter reminded her they are already sending someone.
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    Font - As they wait, up comes a MASSIVE fire truck, sirens blaring. All the other families at the front desk (which is a lot because this family held up the line) turn to see what's going on. The mom is absolutely MORTIFIED. She is looking around, trying to hide behind her family - it's hilarious. She meets emergency services outside, so they don't make a big scene in front of the other families. The best part? The fire truck had to stop in the teeny tiny lane out front our community center - co
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    Font - I hope they've learned to stop with the impatience and entitlement. As much as I hate calling 911 for trivial things, it was worth it to see the look of sheer humiliation on the mom's face. And I like to think the operator was looking out for me in fulfilling my malicious compliances to the highest degree.
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    Smile - Great__Jaggi Hopefully that embarrassment stings her and her family for years.
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    Product - autech91 Yeah maybe they'll bee nicer now 250 Contrantier Reply +3. I'd think so, it wasp pretty humiliating
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    Font - desertrock62 "Can I get your names and contact information for my Incident Report? The college administrators will be wanting additional details."
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    Font - KS Onk Academic_Nectarine94 And then send that in to the city so they can press charges for wasting 911 time.
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